FREE Client Resources

Clients may access our comprehensive range of FREE resources via the Wynchcote Client Portal.

Our 24/7 Ticket Support is also available after logging into the Wynchcote Client Area using the username and password supplied when your account is created. 

Other Support Services

Joomla!® Maintenance Contract 

As a result of using this service Joomla! users will significantly reduce the risk of losing data from any future potential security breach (hacker attack) or user error.

The service includes:

1) monthly backup of your website database;

2) monitoring and acting upon Joomla! Upgrade announcements by The Joomla! Project;

3) registering with, monitoring and acting upon upgrade announcements by third party extension providers.

More about Wynchcote Maintenance Contracts.

Joomla! Upgrade Service

Clients using Joomla! are advised to keep up to date with the latest security releases made by the Joomla! Team and developers of any extensions they are using. If you are using a version earlier then Joomla! 1.5.20 then you need to upgrade.

If you are using Joomla! 1.0 then you should move up to Joomla! 1.5 now to be ready for Joomla! 1.6 when it is on stable release.

More about our Joomla! Upgrade Service .

Dynamic Website Installation Service

If you have a Wynchcote Hosting Plan and purchase one of our Dynamic Website Kits then we will install it for you FREE of charge.

You may of course install a Wynchcote Dynamic Website Kit on any suitably configured third party server. We can also undertake this task for you.

More about our Dynamic Website Installation Service.

Joomla! Extension Service 

Clients using Joomla! may request this service at the time they commission our services or at any time after their account has been opened.

Upon request we will install and configure these excellent Joomla! extensions on your behalf.

More about our Joomla! Extension Service.

Graphic Design Service 

Logo creation and/or banner creation for a website can be a time-consuming process even if you have the requisite software at your disposal.

If you would rather someone else created your site banner or logo then we may be able to help.

More about our Graphic Design Service.

SEO Support Service

What we do is offer FREE advice and provide a checklist of things you can do yourself to ensure your site is ranked as favourably as possible in search engines.

More about our SEO Support Service.

Email Support Service

+ We create the email accounts on our servers on your behalf.

+ We help clients decide which form of email is most appropriate for their needs - webmail or client email (POP3 or IMAP).

+ We provide telephone coaching for clients to assist them with the creation of email accounts in their email client software (example: Mozilla Thunderbird).

More about our Email Support Service.

The Joomla!® name is used under a limited license from Open Source Matters in the United States and other countries. Wynchcote Limited is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.